Privacy Policy
Bison Machinery, operated by Central Sales, Inc., respects your privacy. This policy explains how we collect, use, and protect information submitted through our website, contact forms, quote requests, service requests, rental inquiries, and text message communications.
How We Handle Personal Information
We do not sell personal information. We use information you provide to respond to your requests, support transactions you ask us to complete, provide equipment, parts, rental, service, financing, and product support information, and improve our customer experience.
Information We Collect
Depending on how you interact with us, we may collect contact details, inquiry details, commercial information, website activity information, and communications information.
This may include your name, company, email address, phone number, mailing address, preferred location, equipment interests, service needs, rental dates, trade-in information, comments, form submissions, quote requests, purchase or rental history, parts or service records, website usage data, emails, calls, SMS messages, and customer support conversations.
How We Use Information
We may use personal information to respond to inquiries, provide requested products or services, prepare quotes, schedule service, process rentals, support parts requests, communicate about appointments, availability, financing, warranties, orders, deliveries, events, promotions, and customer service matters.
We may also use information to operate, maintain, secure, analyze, and improve our website, forms, advertising, and business operations; carry out contracts, billing, collections, compliance, fraud prevention, legal obligations, and business recordkeeping; and evaluate business transactions if personal information is part of transferred records.
How We Share Information
We may share information with trusted service providers and business partners who help us operate the website, process leads, provide customer support, deliver SMS or email communications, support financing or warranty requests, analyze website activity, or complete transactions you request.
We may also disclose information when required by law, court order, subpoena, government request, safety concern, fraud investigation, or to protect our rights, property, customers, employees, or others.
Your Choices and Privacy Requests
You may ask us to update, correct, or delete personal information that you have provided to us. To make a request, contact us at info@centralsalesinc.com and include enough detail for us to understand and verify the request.
Some information may need to be retained for transactions, security, legal, tax, warranty, accounting, or legitimate business purposes.
SMS Privacy Policy
If you opt in to receive text messages from Bison Machinery, we may collect your mobile phone number, message content, opt-in status, opt-out status, and related delivery or interaction data through our messaging service providers.
We do not sell SMS consent or SMS personal information. SMS opt-in data and consent will not be shared with third parties for their own marketing purposes. You may opt out of text messages at any time by replying STOP. Message and data rates may apply.
Security
We use reasonable safeguards designed to protect personal information. No website, network, messaging platform, or storage system can be guaranteed completely secure.
Children
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page and become effective when posted unless otherwise stated.
Contact Information
If you have questions about this policy or want to make a privacy request, contact Bison Machinery call (701) 252-7030.